Terms and Conditions
Effective from: 09.02.2026
Last updated: 30.01.2026
1. General
Binding Agreement. These Terms & conditions form a legally binding contract between you and Cashy Casino, operated by Gareton B.V. under Curaçao license.
Terms Updates. We reserve the right to amend these terms at any time. You’ll be notified of any material changes, and continued play requires your consent to the updated version.
English Version Rules. Should any dispute arise over interpretation, the English-language version of these terms is the one that governs.
2. Responsibility of the Parties
Financial Risk. Gambling carries the risk of financial loss, and you accept that risk. Cashy holds no liability for losses you incur while playing.
Error Corrections. Should a bet or payment error occur, we reserve the right to void or correct it under the proper terms.
Accurate Information. You agree to provide truthful account details and keep them updated as circumstances change.
No Fraud. Fraud, collusion, or the use of assistive software voids any related wagers and may lead to account closure.
Own Payments Only. Third-party payment methods are not permitted. Any violation results in confiscation of winnings.
Crypto Volatility. You acknowledge that cryptocurrency values can shift significantly and accept that risk.
Play at Your Own Risk. The site and its games come with no warranties. We’re not responsible for technical faults, connectivity issues, or interruptions to gameplay.
No Guarantees. We don’t promise error-free software or uninterrupted access to the platform.
Breach Consequences. Breaching these terms can lead to account suspension, withheld winnings, or a permanent ban.
3. Restricted Countries Policy
Legal Compliance. It’s your responsibility to confirm that online gambling is legal where you live.
Restricted Countries. Players from the USA, UK, France, Spain, the Netherlands, and over 40 additional countries are not permitted to play (full list available in the official terms).
Bonus Restrictions. Any bonus issued to a player from a restricted country, along with resulting winnings, is automatically voided.
4. Games Availability and Rules
Know the Rules. You’re responsible for understanding each game’s rules and reviewing its payout percentages before playing.
Regional Restrictions. Certain games may be unavailable in specific countries due to provider-level policies.
Provider Blocks. VPNs cannot be used to bypass game-provider restrictions. Territorial blocks apply specifically to providers including NetEnt and NYX, among others.
VPN Prohibition. Using a VPN to bypass these restrictions results in confiscated winnings and account suspension.
5. Fees and Taxes
Your Tax Responsibility. You’re responsible for any fees or taxes owed on your winnings under your local laws.
6. Use of the Player’s Account
Age Requirement. You must be at least 18, or the legal gambling age in your jurisdiction, whichever is higher.
Legal Right to Play. You must be legally permitted to gamble in your place of residence.
Personal Use Only. Accounts are for personal, recreational use only.
One Account Only. Only one account is permitted per household, IP address, or device. Multiple accounts will be blocked and any related bets voided.
Valid Email Required. A working email address is necessary — without one, we can’t assist you in recovering account access.
Keep Credentials Safe. You’re responsible for all activity on your account, including unauthorized use.
Close Anytime. Contact support to close your account; remaining funds will be returned minus any applicable withdrawal fees.
We Can Close Too. We may close your account without providing a reason, returning remaining funds minus fees.
7. KYC Procedure
Identity Verification Required. KYC checks confirm your identity, verify the legitimacy of your funds, and ensure payouts reach the correct person.
Proof of Identity. A government-issued photo ID.
Proof of Payment. Documentation confirming the payment was made by you.
Proof of Address. A recent document (dated within the last 90 days) confirming your place of residence.
Payment Holds. Withdrawals are held until KYC verification is complete. Ongoing refusal to verify may result in account suspension.
Fake Documents. Submitting fake or fraudulent documents results in confiscation of deposits and winnings.
8. Payments Policy
No Credit. You can only play with funds already in your account; Cashy does not extend credit.
Bonus Terms Apply. Bonuses come with their own wagering requirements — see the separate Bonus Terms & Conditions.
Real Money First. Your real-money balance is used before any bonus funds.
Early Withdrawal Forfeits Bonus. Withdrawing your deposit before meeting the wagering requirement forfeits the bonus and any bonus winnings.
Personal Funds Only. Third-party payment methods are not accepted.
Verification Required. A selfie holding your ID may be required to process deposits.
Wager 1x Minimum. Deposits must be wagered at least once before withdrawal, in line with AML requirements.
Processing Time. Withdrawals are processed only once all required verifications are complete.
9. Fraud Prevention
Anti-Fraud System. We apply strict policies and detection tools to prevent fraud, money laundering, and other illegal activity.
Chargebacks. Initiating a chargeback results in account closure, and the incident may be shared with other operators.
No Advantage Play. Bonus abuse, arbitrage betting, or exploiting promotions leads to confiscation of winnings.
Violation Consequences. Violations may result in account suspension, communication restrictions, or a permanent ban.
10. Intellectual Property Rights
No Ownership Rights. Using the site grants you no intellectual property rights. All content remains the property of Cashy.
11. Assignment
We Can Transfer, You Can’t. Cashy may assign this agreement to another party; you may not transfer your account to anyone.
12. Applicable Law and Jurisdiction
Curaçao Law Applies. These terms are governed by the laws of Curaçao.
Questions? Contact support if any part of these terms needs clarification.
13. Dormant Accounts
Inactive After 6 Months. An account with no login activity for six months is classified as dormant.
Dormancy Fee. A monthly fee may apply to dormant accounts.
14. Complaints Procedure
How to Complain. File complaints through customer service; unresolved issues will be escalated internally as needed.
Server Records Are Final Authority. In the event of a dispute, Cashy’s server records serve as the authoritative source of truth.
External Resolution. Complaints that remain unresolved can be escalated to the licensing authority or an independent ADR service.
15. Expiry Period
File Claims Within 6 Months. Any claim must be filed within six months of the relevant event, after which it is permanently barred.
16. Non-Transferability
No Account Transfers. Accounts cannot be assigned, sold, or transferred to any other party.
17. Arbitration
Binding Arbitration. Disputes are resolved through binding arbitration under Curaçao law rather than through the courts, and the resulting decision is final.